Sales Associate

Jan 21  |  J.McLaughlin

General Standards / Work Characteristics: 

  • Consistently practice the principles of the J. McLaughlin culture
  • Maintain a positive and professional attitude at all times· Adapt positively to change
  • Take accountability and ownership of actions in achieving goals
  • Understand and represent our brand in a polished and professional manner


Essential Job Functions:

  • Warmly welcome every customer and create an environment that is customer focused
  • Assist customers in determining what best fits their needs and their personal style
  • Maintain thorough knowledge of our merchandise and demonstrate product expertise during the selling process
  • Understand and adhere to our standards of professionalism and service
  • Demonstrate awareness and knowledge of personal and store goals
  • Achieve personal sales goals and contribute to the achievement of the store’s goals
  • Demonstrate accountability, reliability, professionalism, and a positive attitude at all times
  • Utilize client book and customer reports to develop and maintain successful relationships with customers and drive sales
  • Maintain knowledge of POS system and our general policies and procedures.
  • Demonstrate knowledge of opening and closing procedures
  • Participate and take an active role in store events and trunk shows.
  • Participate in maintaining the cleanliness and general maintenance of the store ,stockroom and common areas
  • Effectively and politely communicate with customers, supervisors, peers, other stores and our corporate office



  • Preferred retail or service experience
  • High school Diploma
  • Requires excellent verbal communication and interpersonal skills
  • Strong knowledge of principles and processes for providing a high level of customer service
  • Must be a team player
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