Store Manager

Jan 21  |  J.McLaughlin

Store Manager Job Description

J.McLaughlin, a high end women’s, men’s and children’s retailer, is currently seeking a STORE MANAGER to join our Tampa Florida team! This is an exciting opportunity for someone with retail experience and a passion for classic and colorful American sportswear. We are an actively growing company with a great work atmosphere, incentive programs and benefits.

Position Summary: Manage the day to day activities and operations for the store while creating a welcoming environment for customers and staff. The store manager is a selling manager. They are well versed in the product, visual presentation and goals for the store. They understand team development as well as hiring, scheduling, training, merchandising, loss prevention, customer service, etc. They are responsible for achieving store’s sales goals while providing and ensuring a superior experience for all customers. The J.McLaughlin store manager is an ambassador for the J.McLaughlin brand. They are experts in customer service and the ability to create a unique shopping experience for our new and loyal customers.

Essential Job Functions:

  • Set the tone for store culture and environment to ensure success in all aspects of customer service, profitability, operations, associate development, loss prevention, merchandise flow, presentation, and store maintenance
  • Responsible for achieving sales goals by developing and maintaining successful and profitable relationships with customers
  • Create and maintain an environment that is customer and team focused
  • Establish and maintain positive, productive, and profitable relationships within the community
  • Monitor sales trends and execute plans to maximize sales within the store
  • Provide associates with effective sales training and customer service techniques
  • maintain exceptional product knowledge
  • Ensure recruitment of high quality candidates
  • Provide continuous development, conduct performance appraisals, and provide coaching for all associates
  • Adhere to and enforce J. McLaughlin standards, policies and procedures
  • Adhere to and ensure all associates understand and practice our standards of professionalism and service standards
  • Lead by example and maintain the highest level of integrity at all times
  • Communicate on a regular basis with supervisor and corporate office to ensure constant flow of information
  • Demonstrate the ability to plan, prioritize, and control the work flow
  • Manage store expenses, payroll and sales goals

General Standards / Work Characteristics:

  • Consistently practice the principles of the J. McLaughlin culture· Maintain a positive and professional attitude at all times
  • Take accountability and ownership of actions in achieving goals
  • Adapt positively to change
  • Generate and execute new ideas for driving the business
  • Represent our brand and ensure all associates represent our brand in a polished and professional manner

Qualifications:

  • 2+ retail management experience preferred
  • Bachelor Degree or equivalent experience
  • Requires strong management and leadership skills
  • Strong analytical and problem solving skills
  • Excellent verbal and written communication skills
  • Thorough knowledge of store retail practices and concepts

 

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